Terms and Conditions

Auto Trader Pay Per Click (PPC) – Campaigns and Boost

These Rules apply to Auto Trader's Pay Per Click ('PPC') Campaigns and Boost products ('PPC products'). The PPC products enable Advertisers to display Adverts in a high-profile position on the search results pages on Auto Trader's Website ('Results Pages') and to pay a fee based on the number of users that click on the Advert.

Please read these Rules in conjunction with the Main Advertising Terms & Conditions, which are incorporated into the Rules by reference.

Terms defined in the Main Advertising Terms & Conditions shall have the same meaning in these Rules provided that, should a term be defined in both the Main Advertising Terms & Conditions and these Rules, the meaning of the term defined in these Rules shall have precedence in relation to these Rules.

  1. Definitions
    1. 'Auto Trader Managed Campaign' means a Campaign where the Advertiser chooses the Stock Rules and Burn Rate that it wants to be applicable to a Campaign and instructs Auto Trader (over the telephone) to set-up the same on the Advertiser's behalf.
    2. 'Burn Rate' means either Even Paced or Fast Burn.
    3. 'Boost' means Auto Trader's self-service product that Advertisers can access via Portal in order to select an Advert to be displayed in a Sponsored Search Position, on a PPC basis, for the Boost Period. The term 'Boosted' shall be construed accordingly.
    4. 'Boost Period' means the period of 3, 5 or 7 Days that is selected by the Advertiser, which shall commence on the date the Advertiser selects an Advert to be Boosted via Portal. So, for example, if an Advertiser chooses to start a 3-Day Boost at 3pm on a Monday, the Boost will commence immediately on the Monday (which will be treated as the first Day) and will run until 23.59pm on the Wednesday.
    5. 'Campaign' means Auto Trader's product that allows Advertisers to select an Advert or Adverts to be displayed in a Sponsored Search Position, on a PPC basis, commencing on the date selected by the Advertiser and continuing for either a specified number of Weekly Campaign Cycles or indefinitely. The term 'Campaign' shall be construed accordingly.
    6. 'Campaign Settings' means the rules that will be applied to the Campaign, including the Burn Rate and Stock Rules.
    7. 'Continuous Campaign' means an Advertiser has requested for a Campaign to run continuously during consecutive Weekly Campaign Cycles.
    8. 'Contracted Budget' means the amount (in pounds sterling) specified by the Advertiser, which determines the weekly limit of the number of clicks per Weekly Campaign Cycle that is to apply in respect of a Campaign.
    9. 'Daily Click Budget' means the amount (in pounds sterling) specified by the Advertiser in Portal at the time of selecting the Advert to be Boosted, which determines the daily click budget for each Day during a Boost.
    10. 'Day' means the period running from 00.00am (midnight) until 23.59pm on any day during a Boost.
    11. 'Dealer Managed Campaign' means a Campaign where the Advertiser is responsible for choosing (via Portal) the Stock Rules and Burn Rate applicable to a Campaign.
    12. 'Even Pace' means the Contracted Budget will be allocated evenly over the duration of the Weekly Campaign Cycle.
    13. 'Fast Burn' means the Contracted Budget will be utilised as quickly as possible from the point a Campaign goes live.
    14. 'Featured' refers to the position that an Advert will appear on the Results Pages. On desktop, this is displayed in the top position of each Results Page and on mobile platforms this appears in top position followed by every 11th or 12th position.
    15. 'Live Stock' means stock which is currently live and being advertised on the Auto Trader Website.
    16. 'Sponsored Search Position' means a 'Featured' and/or 'You May Also Like' position on the Results Pages.
    17. 'Stock Rules' means the rules covering which stock is covered by a Campaign, for example “all Fords and BMWs” or “all cars under 3 years old” or “all bikes I've had in stock for 60 days+”.
    18. 'Weekly Campaign Cycle' refers to the 7-day cycle (starting at 00.00am (midnight) each Friday and running until 23.59pm the following Thursday) in which a Campaign operates. If a Campaign starts on any day other than a Friday, the Weekly Campaign Cycle for the first week during the Campaign will run from the actual start date until 23.59pm on the following Thursday.
    19. 'You May Also Like' refers to the position that an Advert will appear on the Results Pages. This position only appears on desktop at the bottom of each Results Page.
  2. PPC products (the following clauses apply to both Campaigns and Boost)
    1. The PPC products are only available to Advertisers who have a contracted selling package with Auto Trader (excluding pay as you go customers).
    2. Only stock which is advertised on Auto Trader will automatically qualify to appear in a Sponsored Search Position served by the PPC products.
    3. Adverts without a primary image will not qualify to be displayed via the PPC products.
    4. Advertisers can create a Campaign at any time during the Weekly Campaign Cycle and they can create a Boost at any time.
    5. Auto Trader cannot guarantee that an Advert will appear in a specific Sponsored Search Position, or in any specific number of searches or generate a specific number of ad views across each platform or position.
    6. Delivery of clicks is not guaranteed. The Contracted Budget or Daily Click Budget (as applicable) is a guide to the number of clicks the Advertiser wishes to purchase. Several factors can lead to the under-delivery of clicks which may be outside of Auto Trader's control. These include, without limitation, site traffic, technical issues, reductions in dealer stock, low image penetration and competition from other Advertisers using the PPC products.
    7. For Campaigns, the Burn Rate is intended to give an indication of how quickly the Contracted Budget will be allocated across the Weekly Campaign Cycle. However, the Burn Rate is not guaranteed.
  3. Campaigns
    1. Advertisers can create a Campaign at any time by calling their Account Manager and agreeing the Contracted Budget.
    2. Advertisers are responsible for defining which stock appears in their Campaign either by picking individually from their Live Stock list or by defining these through the available Stock Rules.
    3. For a Dealer Managed Campaign, the default Campaign Settings will be set to a Fast Burn rate across all stock ('Default Campaign Settings'). Advertisers have the option to change the Campaign Settings, via Portal, once the Campaign goes live. If there is a delay between the Campaign going live and the Advertiser changing the Campaign Settings via Portal (or instructing Auto Trader to change the Campaign Settings on its behalf), any clicks delivered within this period (i.e. using the Default Campaign Settings) shall be deducted from the Contracted Budget.
    4. For an Auto Trader Managed Campaign, the Advertiser will agree the Campaign Settings with their Account Manager, as part of the set-up process, prior to the Campaign going live.
    5. For a Continuous Campaign, any changes that the Advertiser makes to the Campaign Settings (either via Portal or by instructing Auto Trader to make a change on their behalf) will automatically be carried over to the next Weekly Campaign Cycle.
    6. Where a Campaign starts on any day other than a Friday, the Contracted Budget will be applied from that day until the end of the current Weekly Campaign Cycle (i.e. 23.59pm on the following Thursday).
    7. Auto Trader will remove the relevant Advert(s) from the Sponsored Search Position as soon as the Contracted Budget has been attained during the relevant Weekly Campaign Cycle. If there is a delay in Auto Trader removing the relevant Adverts, any additional clicks outside of the Contracted Budget will not be charged to the Advertiser.
    8. Where an Advertiser selects a Continuous Campaign, the Contacted Budget will start again, and the relevant Advert(s) will automatically be displayed in the Sponsored Search Position, at the start of each Weekly Campaign Cycle. The Continuous Campaign will continue either (as determined by the Advertiser): (i) indefinitely (until cancelled by the Advertiser in accordance with clause 3.12); or (ii) where the Continuous Campaign is to continue for a specified number of Weekly Campaign Cycles, up until 23.59pm on the Thursday of the last Weekly Campaign Cycle.
    9. Advertisers will be charged for the number of clicks that are delivered within the Weekly Campaign Cycle. This will never exceed the maximum Contracted Budget.
    10. Advertisers may, at any time during a Weekly Campaign Cycle, request that the Contracted Budget for the Campaign is reduced. The reduction in the Contracted Budget will be applied from the start of the next Weekly Campaign Cycle (i.e. 00.00am (midnight) on the next Friday) following Auto Trader's receipt of the request.
    11. Advertisers can choose to increase the Contracted Budget for any Campaign at any time during a Weekly Campaign Cycle. It may take Auto Trader up to 7 days to process the request for the increase in the Contracted Budget. Once the request has been processed, the increase in the Contracted Budget will be applied immediately.
    12. Advertisers can cancel a Campaign at any time. The cancellation will become effective at 23.59pm on the Thursday following the date that notice of cancellation is received by Auto Trader. Auto Trader shall be entitled to charge the Advertiser for any clicks that are delivered (within the Contracted Budget) during the remainder of any Weekly Campaign Cycle, up until the time the cancellation becomes effective in accordance with this clause.
  4. Boost
    1. Advertisers can choose to Boost an Advert at any time by following the relevant instructions in Portal.
    2. At the time that they select a Boost via Portal, the Advertiser will be asked to select the relevant Advert, Boost Period and Daily Click Budget.
    3. Auto Trader will remove the relevant Advert from the Sponsored Search Position as soon as the Daily Click Budget has been attained during any Day (which is measured from 00.00am (midnight) until 23.59pm) during the Boost Period.
    4. The Boost will be terminated, and Auto Trader will remove the relevant Advert from the Sponsored Search Position for good, at the end of the Boost Period.
    5. If there is a delay in Auto Trader removing the relevant Adverts in accordance with clause 4.3 or clause 4.4 above, any additional clicks outside of the Daily Click Budget (for the relevant Day) will not be charged to the Advertiser.
    6. Where an individual is an employee or other representative of the Advertiser, the individual shall ensure that they have the Advertiser's permission before selecting a Boost via the Advertiser's Portal account.
    7. Once a Boost has been selected via Portal, Auto Trader will send an email notification to the Advertiser's primary account holder, confirming that a Boost has been selected and including the email address of the individual who selected the Boost. It is the Advertiser's obligation to ensure that: (i) Auto Trader has the correct email address for the primary account holder; (ii) it has appropriate measures in place to prevent unauthorised or fraudulent use of Boost via the Advertiser's Portal account; and (iii) it contacts Auto Trader immediately if it suspects any unauthorised or fraudulent activity using the Advertiser's Portal account.
    8. Notwithstanding clause 4.7, the Advertiser shall be fully liable for any Charges incurred in respect of any Boosts selected using the Advertiser's Portal account.
    9. Advertisers will be charged for the number of clicks that are delivered each Day within the Boost Period. This will never exceed the maximum Daily Click Budget.
    10. Advertisers can cancel a Boost at any time during the Boost Period via Portal. The cancellation will not be effective until 23.59pm that Day and Auto Trader shall be entitled to charge the Advertiser for any clicks that are delivered (within the Daily Click Budget) up until the time the cancellation becomes effective.
  5. Charges & Payments
    1. Charges for the Campaigns and Boost products will be added to the Advertiser's monthly bill, based on the number of clicks delivered within the previous calendar month. Charges for the Campaigns and Boost products will be identifiable under separate headings in the monthly bill. If a Weekly Campaign Cycle or Boost Period (as applicable) crosses over two calendar months, the Charges will be split between two invoices based on the calendar month in which the relevant clicks were delivered.
    2. For Campaigns, any Advertiser which qualifies for a discounted PPC rate will be subject to change on a quarterly basis based on their spend in the previous quarter (where a quarter is a period of 3 calendar months starting on 1 January, 1 April, 1 July, 1 October each year).
  6. General
    1. The PPC products are provided to Advertisers on an 'as is' basis.
    2. Auto Trader does not warrant that the use of the PCC products will be uninterrupted or error-free. The Advertiser acknowledges that Auto Trader cannot guarantee that the PPC products and/or the Auto Trader Platforms will be continuously available. For the avoidance of doubt, Auto Trader shall have no liability, and no refunds or credits shall be offered, to any Advertiser in respect of interruptions to the PPC products and/or the Auto Trader Platforms arising as a result of maintenance and/or repair work and/or due to circumstances outside of Auto Trader's reasonable control.
    3. Without prejudice to the generality of the foregoing, the limitations of liability set out in the Main Advertising Terms and Conditions shall also apply to these Rules.
    4. Without limitation to its other rights and remedies, Auto Trader may suspend or terminate a Campaign or Boost at any time (without notice) if it suspects that an Advertiser (or any of the Advertiser's employees or other representatives) has failed to adhere to the terms of the Advertising Agreement, these Rules and/or the Advertising Guidelines (e.g. by publishing incorrect mileage or fraudulent Adverts).
    5. In the event of a breach of these Rules by any Advertiser, such breach shall be deemed a breach of the Main Advertising Terms and Conditions and Auto Trader be entitled to such rights and remedies available to it thereunder.
    6. Auto Trader reserves the right to amend, suspend or terminate any PPC product at any time and Auto Trader shall notify the Advertiser in any such event.
    7. Auto Trader may modify these Rules from time to time and Advertisers should therefore ensure that they review these Rules regularly.