Advertiser Complaint Handling Policy

Last Updated: 24th September 2021

We want your experience with us to be positive, so if something’s wrong please let us know.

How to contact us

You can email us at: retailercomplaints@autotrader.co.uk or call us on 0345 111 0002. We are available 9am to 5.30pm Monday to Friday.

When can you expect a response?

We'll respond to you within 2 working days.