Auto Trader Retailer Awards 2019

Watch our webinar from 1 August 2019 to learn valuable insight from our mystery shopping program; learn what half of sales executives are failing to do during the forecourt visit and how you can be a winner next year.

Steps to success in the retail journey

What key task are over half of sales execs failing to do? Download our infographic to find out some key steps to creating an excellent customer journey.


How we select the winners

The seven prestigious categories are designed to recognise those retailers showing excellence both on and offline, with the winners determined by analysis of all 13,000 UK retailers and millions of data points, an in‐depth mystery shopping programme, or an independent panel of judges.

Comprehensive mystery shopping programme

1000 emails are sent out

1000 emails

1000 emails are sent out

500 calls

1000 emails are sent out

150 visits

Retailer of the Year

Our most prestigious award, designed to recognise the very best of the automotive retail industry. We looked for retailers that not only provide exceptional customer experience at every step of the car buying journey, but also demonstrate best practice across every aspect of their business. The winners of this award are quite simply, the best of the best.

Winner for under 50 Vehicles
Winner for 50 — 100 Vehicles
Winner for over 100 Vehicles